Traditional automation follows a fixed set of rules. Agentic AI is built to analyse a situation, decide on the best course of action, and act — so it can handle variation and edge cases that would otherwise break a simpler rules-based system.

We work with small and mid-sized organisations that have a well-understood workflow they'd like to automate. That's often a better fit for us than very large enterprises with complex procurement processes, since we work directly with clients rather than through account layers.

Usually not. Most engagements start by connecting automation to the tools you already use. Where a system genuinely needs modernising, we scope that separately as part of our Legacy Application Modernisation service, rather than forcing an unnecessary migration.

Data handling requirements are part of the initial scoping for every project, not an afterthought — this matters especially in healthcare and financial services work, where compliance is built into the system design from day one.

It depends on scope, but we generally favour starting with a single, well-defined workflow so you see working results quickly, then expanding automation from there rather than committing to a long, all-or-nothing rollout.

Get in touch with a short description of the workflow or problem you're looking at, and we'll follow up to talk through whether — and how — we can help.