FAQ
Frequently Asked Questions
It means the system can plan a sequence of steps toward a goal, call the tools it needs, and adapt when something goes wrong — rather than just responding to a single prompt.
Yes. We specialise in incrementally modernising legacy applications by wrapping them in modern APIs and migrating services without disrupting daily operations.
Most engagements run 6-12 weeks from discovery to production rollout, depending on the number of workflows and systems involved.
Yes. We design workflows with human-in-the-loop checkpoints and audit trails so automation complements — rather than bypasses — compliance requirements.
Every engagement includes a handover period with documentation and training, plus optional ongoing support plans for monitoring and iterating on the automation.
Most engagements are quoted individually based on scope, but we also offer ongoing subscription tiers for teams that want continuous automation support — see our Pricing page for a starting point, or get in touch for a tailored quote.
We design every integration around the principle of least access — systems only get the data and permissions they need — and work within your existing data-handling and compliance requirements rather than routing sensitive data through third parties unnecessarily.
We work across sectors, with particular experience in small-business operations, healthcare administration, financial services, and education — but the underlying automation and agentic AI approach applies to almost any process-heavy business.
Reach out through the contact form with a short description of the workflow or system you want to improve. We will follow up to schedule an initial discovery conversation — no commitment required.