Privacy Policy
Last updated: 13 October 2026
Who we are
This website is operated by ByteHive Ltd, a company registered in England and Wales under company number 16830989, with its registered office at Level 30, The Leadenhall Building, 122 Leadenhall Street, London, United Kingdom, EC3V 4AB ("ByteHive", "we", "us" or "our").
ByteHive is the controller of the personal data described in this policy. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The personal data we collect
- Enquiries: when you use our contact form or email us, we collect your name, email address, phone number (if given), subject and message.
- Job applications: when you apply for a role, we collect your name, email address, phone number, cover letter and CV, and any information you include in them.
- Clients and suppliers: business contact details, correspondence, contracts, invoices and payment records needed to deliver and bill our services.
- Technical data: when you visit the site, our servers automatically record information such as your IP address, browser type and the pages you request, for security and troubleshooting.
We do not knowingly collect personal data from children, and we do not ask for special category data through this website.
How we use your data and our lawful basis
| Purpose | Data used | Lawful basis |
|---|---|---|
| Responding to your enquiry or quote request | Enquiry data | Legitimate interests, or steps before entering a contract |
| Delivering, supporting and invoicing our services | Client and supplier data | Performance of a contract |
| Assessing job applications | Application data | Steps before entering a contract and legitimate interests |
| Keeping the website secure and working | Technical data | Legitimate interests |
| Meeting tax, accounting and other legal obligations | Client, supplier and payment records | Legal obligation |
We do not sell your personal data, and we do not use it for automated decision-making that has legal or similarly significant effects on you.
Data we process on behalf of clients
When we build, host or support systems for clients, we may process personal data held in those systems. In that case the client is the controller and we act as their processor, following their written instructions and the data protection terms in our agreement with them.
Who we share your data with
We only share personal data where necessary, with:
- our hosting, email and IT service providers, who process it on our behalf under contract;
- professional advisers such as accountants, insurers and lawyers;
- HMRC, regulators, the police or other authorities where the law requires it.
If any provider stores data outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep your data
| Type of data | Retention period |
|---|---|
| Enquiries that do not lead to work | Up to 2 years from our last contact |
| Unsuccessful job applications | 6 months after the recruitment process ends, unless you agree to us keeping them longer |
| Client contracts, invoices and payment records | 6 years after the end of the financial year they relate to |
| Complaint records | 6 years after the complaint is closed |
Cookies
This website uses only strictly necessary cookies: a session cookie that keeps the site working as you move between pages, and a security token that protects our forms from misuse. These cookies do not track you across other websites. We do not use analytics or advertising cookies.
How we protect your data
We use appropriate technical and organisational measures to keep your data safe, including encrypted connections (HTTPS), access controls limited to staff who need the data, and secure hosting. No method of transmission over the internet is completely secure, but we work to protect your information and will notify you and the ICO of a data breach where the law requires it.
Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict or object to how we use your data;
- receive your data in a portable format;
- withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, contact us using the details below. There is normally no charge, and we will respond within one month.
Contact us
If you have any questions about this policy or how we use your data, please contact:
- Email: info@bytehive.uk or bytehive.ltd@gmail.com
- Telephone: 07782 793 515
- Post: Data Protection, ByteHive Ltd, Level 30, The Leadenhall Building, 122 Leadenhall Street, London, United Kingdom, EC3V 4AB
Complaints
If you are unhappy with how we have handled your data, please tell us first so we can try to put it right; see our Complaints Handling page. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.